PACI Headquarters South Surrah: A Detailed Guide 2025

The Public Authority for Civil Information has set official working hours for its headquarters in South Surra, according to designated periods for citizens and residents. You can visit the headquarters to complete your transactions and receive your civil ID card during the specified working days.
Table of Contents
- 1 PACI Headquarters South Surrah
- 2 PACI Headquarters South Surrah Service Hours For Kuwaiti Citizens
- 3 PACI Headquarters South Surrah Service Hours For Residents
- 4 Civil ID Collection Times in PACI Headquarters South Surrah
- 5 PACI Headquarter South Surra Timings Ramadan
- 6 How to Book an Appointment at PACI Headquarters South Surrah
- 7 PACI Headquarters South Surrah Contact Number
- 8 PACI Headquarters South Surrah Location
- 9 How to Contact PACI Headquarters South Surrah
- 10 PACI Headquarters South Surrah Appointment Link
- 11 Questions & Answers
- 12 References
PACI Headquarters South Surrah
The Public Authority for Civil Information’s South Surra branch provides various services related to issuing and renewing civil ID cards for citizens and residents according to specific working hours. It is the main office of the Public Authority for Civil Information located in Hawalli Governorate. The offices receive applications for registration and issuance of civil ID cards for Kuwaiti citizens and residents in Kuwait according to the prior appointment system.
PACI Headquarters South Surrah Service Hours For Kuwaiti Citizens
You can find out service hours in PACI Headquarters South Surrah for Kuwaiti citizens by the following table:
Day | Reception times For Kuwaiti |
Sunday | From 08:00 am to 01:00 pm. |
Monday | From 08:00 am to 01:00 pm. |
Tuesday | From 08:00 am to 01:00 pm. |
Wednesday | From 08:00 am to 01:00 pm. |
Thursday | From 08:00 am to 01:00 pm. |
Friday | Closed. |
Saturday | Closed. |
PACI Headquarters South Surrah Service Hours For Residents
You can find out service hours in PACI Headquarters South Surrah for non-Kuwaitis by the following table:
Day | For non-Kuwaiti |
Sunday | From 03:00 pm to 07:00 pm. |
Monday | From 03:00 pm to 07:00 pm. |
Tuesday | From 03:00 pm to 07:00 pm. |
Wednesday | From 03:00 pm to 07:00 pm. |
Thursday | From 03:00 pm to 07:00 pm. |
Friday | Closed. |
Saturday | Closed. |
Civil ID Collection Times in PACI Headquarters South Surrah
You can find out Civil ID collection Times in PACI Headquarters South Surrah by the following table:
PACI Headquarters South Surrah- PACI Civil ID Collection Times | ||
Day | Morning hours | Evening hours |
Sunday | From 08:00 am to 01:00 pm. | From 03:00 pm to 07:00 pm. |
Monday | From 08:00 am to 01:00 pm. | From 03:00 pm to 07:00 pm. |
Tuesday | From 08:00 am to 01:00 pm. | From 03:00 pm to 07:00 pm. |
Wednesday | From 08:00 am to 01:00 pm. | From 03:00 pm to 07:00 pm. |
Thursday | From 08:00 am to 01:00 pm. | From 03:00 pm to 07:00 pm. |
Friday | Closed. | Closed. |
Saturday | Closed. | Closed. |
PACI Headquarter South Surra Timings Ramadan
The General Authority for Security Information has set the working hours of the main branch during Ramadan. You can find out these hours through the following information:
PACI Headquarters South Surrah timing in Ramadan For Kuwaiti Citizens
You can find out PACI Headquarters South Surrah timing in Ramadan for Kuwaiti citizens by the following table:
Day | Reception times For Kuwaiti |
Sunday | From 10:00 am to 01:30 pm. |
Monday | From 10:00 am to 01:30 pm. |
Tuesday | From 10:00 am to 01:30 pm. |
Wednesday | From 10:00 am to 01:30 pm. |
Thursday | From 10:00 am to 01:30 pm. |
Friday | Closed. |
Saturday | Closed. |
PACI Headquarters South Surrah timing in Ramadan For Residents
You can find out PACI Headquarters South Surrah timing in Ramadan for residents by the following table:
Day | For non-Kuwaiti |
Sunday | From 02:00 pm to 04:30 pm. |
Monday | From 02:00 pm to 04:30 pm. |
Tuesday | From 02:00 pm to 04:30 pm. |
Wednesday | From 02:00 pm to 04:30 pm. |
Thursday | From 02:00 pm to 04:30 pm. |
Friday | Closed. |
Saturday | Closed. |
PACI Headquarters South Surrah Collection Civil ID timing in Ramadan
You can find out Civil ID collection Times during Ramadan in PACI Headquarters South Surrah by the following table:
PACI Headquarters South Surrah- working Hours in Ramadan | ||
Day | Morning hours | Evening hours |
Sunday | From 10:00 am to 04:30 pm. | Closed. |
Monday | From 10:00 am to 04:30 pm. | Closed. |
Tuesday | From 10:00 am to 04:30 pm. | Closed. |
Wednesday | From 10:00 am to 04:30 pm. | Closed. |
Thursday | From 10:00 am to 04:30 pm. | Closed. |
Friday | Closed. | Closed. |
Saturday | Closed. | Closed. |
How to Book an Appointment at PACI Headquarters South Surrah
Follow these simple steps to book an appointment at PACI Headquarters South Surrah: [1]
- Go to Meta Portal Page “from here“.
- Add the Civil ID in the suitable field.
- Add the password in the suitable field.
- Press on “Log in” icon.
- Press on the “Search for services” icon.
- Search for the Public Authority for Civil Information.
- Click on “Services Classification” icon.
- Select the service.
- Click on the “Apply” icon.
- Choose the branch: Main Headquarters – South Surrah.
- Click on the “Apply” icon.
- Search for the suitable date and time
- Click on the “Book an appointment” icon.
PACI Headquarters South Surrah Contact Number
PACI Headquarters South Surrah Contact Number to receive customer inquiries is:
- 1889988.
PACI Headquarters South Surrah Location
In the following points you can find out PACI Headquarters South Surrah location:
- PACI Headquarters South Surrah Location: Al-Surrah, Hawalli Governorate, Kuwait.
- PACI Headquarters South Surrah Location via Google map “From Here“.
How to Contact PACI Headquarters South Surrah
You can contact PACI Headquarters South Surrah by:
- Public Authority for Civil Information on X: “From here“.
- Public Authority for Civil Information on Instagram: “From here“.
PACI Headquarters South Surrah Appointment Link
You can book an appointment at the Public Authority for Civil Information branch in South Surra by accessing the following link: meta.e.gov.kw, then completing the booking process according to the system instructions.
Conclusion
The Public Authority for Civil Information emphasizes the need to adhere to official working hours at its headquarters in South Surra to ensure smooth government transactions. Please make sure to book an appointment in advance through the central Meta Portal to complete services and receive your civil ID.
Questions & Answers
The PACI in South Surra receives Kuwaiti citizens from Sunday to Thursday, from 8:00 AM to 1:00 PM.
The PACI in South Surra receives expatriate residents from Sunday to Thursday, from 3:00 PM to 7:00 PM.
Yes, an appointment must be made before visiting the Public Authority for Civil Information in South Surra through the central Meta Portal.
The Public Authority for Civil Information in South Surra opens at 8:00 AM for Kuwaiti citizens and at 3:00 PM for expatriates.