Kuwait Civil ID Renewal Online: A Step-by-Step Guide

Kuwaiti citizens and residents in Kuwait must renew their civil ID cards when they expire, to avoid financial penalties that may result from using an expired card. The Public Authority for Civil Information has provided several electronic channels to renew your civil ID cards, and you can choose the method that suits you to renew them.

Kuwait Civil ID Renewal Online Steps

By following the simple steps bellow you can renew Civil ID through PACI website: ^[1]

• Go to PACI Service Page “from here“.
• Click on “Card Renewal” tab.
• Input your civil ID number in the suitable box.
• Click on the “Submit” icon.
• Click on “Click here to pay the fees” button.
• Check the fees required from you to renew the civil card, which will appear directly in front of you.

• Click on the “Pay” icon to pay the renewal fees.
• Add the KNET payment card details in the appropriate fields, where you must add:
  • Card number.
  • Expiration date
  • Card secret code.
  • Name of cardholder.
• Click on the “Submit” icon.
• You will receive a notification confirming the success of the payment process for your civil card renewal fees, where you can view the payment summary that appears on the screen after the process is complete.
• Click on the “Print” icon to print the payment receipt for the civil card renewal.
• Save the receipt number so that you can use it later to check the card’s readiness and receive it from the Public Authority for Civil Information centers.

Kuwait Civil ID Renewal Online by Sahel Application

You can renew Civil ID through Sahel Application, by following the simple steps: ^[2]

• Visit Sahel application download page:
  • Sahel application from Google Play: “from here“.
    
  • Sahel application from App Store: “from here“.
• Download Sahel application on your smartphone.
• Open Sahel application from application menu on your smartphone.
• Enter Civil ID in the suitable field.
• Press on “Accept Terms and Conditions” icon.

• Press on “Login” icon.
• Complete the steps required to log in
  After the login process is successful, you must click on the “Services” tab from the main page of the Sahel application.
• Click on “Public Authority for Civil Information” services.
• Click on “individual services” icon.
• Choose “Card Renewal” service.
• Choose your name to renew your civil card or another person’s name to renew his civil card.
• Or enter the civil number of the person whose civil card you will renew.
• Click on the “Next” icon.
• Click on the “Payment” icon where you will be transferred directly to the civil card renewal fee payment portal.
• Enter your payment card details as follows:
  • Select the bank name.
  • Enter the card number.
  • Enter the card expiration date.
  • Enter the card’s secret number.
• Verify the validity of the entered payment card data by reviewing it carefully
• Click on the “Submit” icon.
• You will receive a notification explaining the status of your request and the system will display the payment summary.
• You can view the payment summary and print it by clicking on the “Print” icon.

Kuwait Civil ID Renewal Online by Kuwait Mobile ID

You can renew Civil ID by through Kuwait Mobile ID by following the steps below: ^[3]

• Go to Download Kuwait Mobile ID page:
  • Kuwait Mobile application from Google Play: “from here“.
  • Kuwait Mobile application from App Store: “from here“.
• Click on download application icon.
• Open the application from application menu on your smartphone.
• Click on “English” icon to choose the language.
• Click on “Get Start” icon.

• Click on “Next” icon until registration step is presented.

• Press on “Registration” through your mobile phone icon.

• Type civil ID Number in the field.
• Type Card Serial Number in the field.
• Type Passport Number (for non-Kuwaitis) in the field.

• Click on “Next” icon.
• Complete the application login steps by following the required instructions.
• After submitting a request to renew the civil card, a notification will appear after opening the application requesting updating the data.
• You must click on the “Update Data” option and complete the steps.
• If this option does not appear click on “Manage My Identity” icon,then click on “Update Data” icon.
• Type PIN code in the suitable field.
•  Click on “Continue” icon.
• Follow the instructions to confirm updating your Civil ID data.

Kuwait Civil ID Renewal Online by PACI Hotline

By following this simple steps you can renew Civil ID by PACI hotline:

• Call PACI Hotline at number 1889988.
• Press 2 to choose English language.
• Select Civil ID services by Press 1 in mobile keyboard.
• Type your Civil ID number.
• Type symbol “*” after your Civil ID number.
• Wait a little while until the civil card renewal request is processed.
• After successfully submitting the request, you will receive a message containing a link to pay the civil card renewal fees.
• Click on the link to pay the civil card renewal fees.
• Add your preferred payment card details, then check the data, and confirm the payment process.
• After the process is successful, you will receive a message confirming this.
• Keep the payment receipt number and the payment confirmation message so that you can use them when receiving the civil card.

Kuwait Civil ID Renewal Online By SMS Service

You can renew Civil ID through SMS Service, by following the simple steps:

• Open Messages application on your smartphone.
• Click on create new message.
• Type in message “R CivilIDNo” in message text box.
• Send the message to number 1889988.
• Wait a little while until the civil card renewal request is processed.
• After successfully submitting the request, you will receive a link to pay the renewal fees via a text message. You must click on the link in the message to be able to pay the fees.
• Enter the link to pay the civil card renewal fees.
• Add your electronic payment card details.
• You will receive a text message confirming the success of the renewal process.
• Save the payment receipt number so that you can use it when receiving the card.

Kuwait Civil ID Renewal by PACI Service Centers

By following the simple steps, you can renew Civil ID through PACI Service Centers:

• Visit the Civil ID renewal centers at the Public Authority for Civil Information designated for citizens or residents.
• Fill the Civil ID renewal form with the required information and sign it.
• Submit the Civil ID renewal form to the responsible employee and attach it with the necessary documents and papers for renewal.
• Pay the renewal fees by providing the payment card details to the employee, or by paying in cash.
• After completing the process, you will receive a receipt confirming that you have renewed your Civil ID and paid the required fees.
• You can track the status of your new Civil ID and receive it from the service centers when it is ready.

Conditions for Civil ID Renewal

You can find the conditions to renew Civil ID by the following points:

• If the civil card holder is under (18) years old:
  • You must submit the renewal application at the service centers in the presence of one of the parents.
  • The renewal application can be submitted by one of the parents electronically, via text messages or by phone.
• If the civil card holder is over (18) years old:
  • The renewal application must be submitted in person, either at the service centers or via electronic means, or via messages or phone.
  • The application can be submitted by the legal representative only if you are unable to attend in person.

Requirement document for Renewing Civil ID

You can find the Requirement document for renew Civil ID in the following table:

Civil ID Renewal Fees

You can find the renewal Civil ID fees in the next table:

Kuwait Civil ID Renewal Online Link

You can submit a request to renew your civil ID through the following link services.paci.gov.kw, where the renewal process is done in simple steps that include entering your civil ID number and paying the required fees.

Conclusion

You must renew your civil ID immediately after its expiration and avoid delays, as this may expose you to problems that you can avoid by submitting a renewal request through the Public Authority for Civil Information website, or through mobile phone applications: Sahl and My Identity, or via text messaging and calling services.